Karimnagar: In the wake of Covid outbreak, a control room was arrange within the district assortment workplace to handle Covid-related points similar to lack of beds, lack of oxygen, drugs and others.
People are requested to lodge complaints with the district administration by calling the control room’s phone quantity 0878-2234731 or the toll free quantity 1800-4254731. It will function 24 hours a day till 31 May.
District Collector Ok Shashanka held a evaluate assembly with corona nodal officers and employees of the control room to the Covid state of affairs within the district on the focus camp right here on Monday.
The collector requested the individuals to lodge complaints with the officers by contacting the control room 24 hours a day.
People may get details about emergency therapy, availability of beds and get assist from the officers. They may also file complaints concerning the scarcity of medicines, oxygen in hospitals, important commodities, the creation of synthetic shortages of important merchandise, the violation of dwelling quarantine guidelines by optimistic sufferers and others.
After receiving complaints from the individuals, officers ought to reply instantly and take steps to resolve the problem. Control room employees ought to reply positively to the calls individuals make.
Each grievance have to be recorded within the register and uploaded on-line. If complaints are separated, they need to be forwarded to the mandatory officers who ought to resolve the problems by investigating floor stage, he stated.
Source: Telangana Today