– Is geared toward Toyota prospects who’ve switched to servicing their vehicles at multi-brand workshops.
– These workshops will acquire from TKM’s expertise in automobile servicing, provide of components and Toyota licensed technicians.
– Under the primary section, T-Serv in Bangalore will kick off at 5 workshops owned by unbiased entities.
In line with the evolving Indian car market that’s witnessing fast adjustments in buyer possession and repair behavioural patterns, Toyota Kirloskar Motor (TKM) at present introduced the introduction of a pilot project, T-Serv, in Bangalore in partnership with multi-brand service retailers.
The T-Serv model, unique to India below Toyota’s philosophy of ‘Customer for Life’, is geared toward prospects who’ve switched to multi-brand workshops. TKM has noticed that the shift to multi-brand workshops outcomes from prolonged automobile utilization and subsequent possession change. The T-Serv retailers will cater to Toyota prospects who’ve migrated to multi-brand garages by offering clear and high quality automobile servicing.
At T-Serv retailers, prospects can avail of periodic upkeep and common restore jobs together with physique and paint repairs. The service centres will acquire from TKM’s expertise in automobile servicing and provide of components, and Toyota licensed technicians, making certain high quality workmanship and comfort.
Further, TKM will provide real spare components from Toyota in addition to supporting the franchisees in upgrading their employees’s technical abilities via coaching and supply an unique T-Serv buyer app for digital comfort. The app will allow a digital join with the purchasers and make the general automobile servicing expertise hassle-free for them.
It can even assist the workshop homeowners to carefully monitor their operations and allow them to remain in shut contact with their prospects. The unique buyer app will probably be out there to all prospects presently servicing their vehicles at these service centres. Another providing for purchasers would be the unique ‘Do-It-Yourself’ equipment line-up and automobile care merchandise.