Mi A3 customers in India who had been impacted by a defective Android 11 replace that bricked their telephones have now been supplied with some reduction. Xiaomi has introduced that it’s giving a free repair at its service centres to all of the affected Mi A3 gadgets, no matter their guarantee standing. The firm’s newest transfer comes following an outrage from customers over the Android 11 replace that made their telephones fully lifeless. This was additionally not the primary time when Mi A3 customers turned affected by a damaged software program replace.
“We kindly request users who experience this issue to visit any of the 2,000 plus service centres across the country nearer to you wherein a solution will be provided for free unconditionally (within or beyond warranty),” the corporate stated.
Xiaomi did not present any particulars on whether or not the given “solution” will trigger any information loss to clients or if a backup system is in place at its service centres to resist the loss. The transfer to ask clients to go to service centres bodily additionally comes at a time when most individuals try to keep away from visiting public areas due to the COVID-19 pandemic. Xiaomi, nevertheless, clarified to Gadgets 360 that every one its shops are licensed by the federal government’s Suraksha certification programme.
The bricking problem emerged final week, when a lot of Mi A3 customers reported on social media that their handsets turned fully lifeless after putting in the official Android 11 replace. The customers talked about that the telephone did not even activate bootloader or get up when it was related with a PC. A petition was additionally created on folks’s platform Change.org to request Xiaomi to both substitute or repair the Mi A3 without cost.
Apart from Indian customers, a number of folks utilizing Mi A3 in international markets additionally reported the identical bricking problem after updating to Android 11. The firm acknowledged the issue at the moment and advised Gadgets 360 that it had already stopped the over-the-air (OTA) replace. However, Xiaomi hasn’t but supplied any readability on whether or not the free repair can be relevant for its international customers. There can be no phrase on when a brand new, issue-less Android 11 replace shall be out there for the Mi A3.
In July, the Mi A3 customers had been affected by a wrong firmware update that disabled its dual-SIM performance. The telephone additionally obtained points with the Android 10 replace that was halted twice.
Is Mi 10 an costly OnePlus 8 or a funds funds S20 Ultra? We mentioned this on Orbital, our weekly expertise podcast, which you’ll be able to subscribe to through Apple Podcasts or RSS, download the episode, or simply hit the play button beneath.